Terms & Conditions

 

Crazyladies Dancewear

Trading as BLACK STAR CLOTHING.COM

Terms & Conditions

Payment

  1. We only despatch goods once we have received full payment for goods ordered.

  2. We do not offer any form of credit to any of our customers

  3. We accept all types of Visa, MasterCard, Visa Debit, Electron, Maestro, Solo cards. We also accept cheque & Postal Orders for payment though goods will only be despatched upon their clearance.

  4. Cheques returned unpaid will carry a £25.00 surcharge.

  5. All prices are quoted with VAT added.

  6. Postage & Packaging costs are not included.

  7. Saturdays are not classified as a normal working days – therefore Saturday deliveries will incur a heavy surcharge to our normal rates.

  8. Delivery charges quoted may change without notification due to changes in postage, parcel or fuel prices.

  9. You must ensure that any delivery information given to us is accurate & complete. Crazyladies accepts no responsibility for orders lost in transit, due to incorrect details being given, postal/Courier delays, or strike action.


 

Exchanges/Returns

  1. We only exchange or refund goods if the goods in question are defective. We do not exchange or refund any goods because the buyer has changed their mind or has decided against the material/colour.

  2. Items can only be exchanged for a larger or smaller size of the same style or colour as was originally ordered. We do not credit one item for the purchase of a completely different item.

  3. All exchanges must be made within 7 working days of delivery.

  4. Refunds are given in the form of a Credit note.

  5. Any unwanted item returned to us will incur a 25% re-stocking fee

  6. The postage costs to return the exchanged item back to you, the customer, must be paid.

  7. No returns will be accepted unless there is a fault with manufacturing


 


 

Product Disclaimer

  1. Crazyladies reserves the right to change, modify or discontinue any line that they create.

  2. Crazyladies also reserve the right to exchange or substitute fabrics when necessary


     

If you require any further help or advice concerning any of the above please do not hesitate to contact us

Telephone: 01978 821306,

Fax: 01978 824297

Email: sales@crazyladies.co.uk

Unit G1a Wheatsheaf Workshops

Rhosymedre

Wrexham

North Wales

LL14 3YE

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